Employment Opportunities

To Apply

Please send cover letter and resume by mail (Friends of Medalta Society, 713 Medalta Ave SE, Medicine Hat, Alberta, T1A 3K9) or email  (Laurie@medalta.org) as soon as possible.

Available Positions

Job Summary:

Are you looking to start the summer with an amazing new career? Fortunately for individuals who love to meet people of all walks of life, we’re currently hiring a Customer Experience Coordinator.

This is a key position in our organization that is responsible for keeping our awesome gift shop up and facilitating our guest’s experience in our museum.

Wouldn’t you like to work in a place that has been making and selling pottery for over 100 years? Our shop not only sells ware that we produce, we sell items made by some of the best crafts people in the country.

Medalta is a National Historic Site that engages folks with creative learning experiences within a stunning heritage context. We don’t just accept difference — we celebrate it. We seek to recruit talented people from our community to work in a dynamic museum environment.

Major Duties and Responsibilities:

The successful candidate will be responsible for the day-to-day front desk operations of our Historic Clay District. These duties include, but are not limited to:

  • Facilitating outstanding visitor experiences
  • Managing all retail transactions including the giftshop & online transactions
  • Supervising part-time staff and volunteers
  • Managing the museum exhibits
  • Some weekend work is required
  • Responsible for the organization of four major public events per year


  • Previous retail management experience
  • Experience organizing public events
  • Experience supervising others
  • Outstanding people skills

Wage: This is a full time permanent position. Medalta offers a competitive wage and benefit program.

To Apply: Please send Cover letter and resume to Laurie@medalta.org by May 31st, 2019

Job Summary:

Be a part of our team and join our Event Staff! This part-time casual position is for outgoing folks who can pour a mean glass of wine and know how to count to $6.00. While the primary responsibility of our Event Staff is bartending at our various events, they also provide guests/renters/vendors with a positive experience while at Medalta. This position requires individuals who are energetic, personal and can work well in a team environment.

Major Duties and Responsibilities:

  • Event Staff will work events including weddings and corporate events.
  • These positions are responsible for interacting positively with facility renters and the public while performing assigned tasks.
  • Enforce facility policies and procedures.
  • Identify and respond to emergencies according to emergency protocols. Involve Event Supervisor as needed.
  • Respond creatively and proactively to renters and guests that may have an issue and/or complaint and involve Event Supervisor as needed.
  • Work flexible hours including evenings and weekends. Several shifts are available including but not limited to Saturday evenings until 2:30 am.

Necessary Knowledge, Abilities and Skills:

  • Demonstrate strong problem-solving skills and ability to deal effectively with customer complaints/conflict; customer service experience preferred.
  • AGLC ProServe and Protect certification or be willing to secure.

Necessary Knowledge, Abilities and Skills:

  • Excellent physical health as some lifting required.
  • Strong communication and troubleshooting skills required.
  • Ability to work on hard floor surfaces for long hours.
  • Must have friendly disposition.
  • Must be able to stay calm in fast-paced, potentially stressful situations.

Wage: Between $15.00 and $17.00 per hour depending on position worked.

To Apply: Please send cover letter and resume to laurie@medalta.org by May 17, 2019.

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